You’ve probably seen posts that say: “Comment KEYWORD and I’ll send you the link…” That’s exactly what Manychat helps with. Chat marketing on auto-pilot.
Manychat turns engagement into revenue with chat marketing that runs on Instagram, Facebook Messenger, WhatsApp, and TikTok. It automates two-way conversations that reply instantly, send links, collect emails and SMS, and move buyers from curiosity to checkout.
Use comment-to-DM to turn reels and posts into funnels. Build journeys in a visual Flow Builder with ready-made templates or spin up AI-assisted flows. Route by intent with keywords, quick replies, and segmentation. Keep everything tidy in a centralized inbox so hot leads don't vanish. As an official Meta and TikTok partner, delivery is reliable and compliant.
For ecommerce, creators, and lean teams, this is conversational marketing without the manual grind. Speed up replies, qualify leads, and drive repeat sales with WhatsApp automation, Instagram DM automation, and Messenger bots. Grow your email and SMS lists alongside chat so you're not dependent on one platform.
Connect your channels, go live in minutes, and let Manychat do the midnight small talk while you focus on launches, ads, and product.
Best features:
- Comment-to-DM automation - turns public engagement into qualified private chats that convert
- Visual Flow Builder and templates - launch no-code funnels in minutes without engineers
- AI-assisted flow creation - speed up campaign setup and iterate messaging faster
- Smart keywords and segmentation - capture intent and route people to the right offer
- Centralized inbox across channels - track conversations and never miss a hot lead
- Official Meta and TikTok partner - reliable delivery, policy compliance, and scale
Turn every comment into a conversation and every conversation into checkout.
Use cases:
- Auto-send product links when someone comments link on your Instagram reel or post
- Collect emails and SMS in DMs during a product drop or preorder waitlist
- Qualify high-intent WhatsApp inquiries, then route to a rep or send checkout links
- Run giveaways and instantly DM entrants with rules, reminders, and upsells
- Recover abandoned carts by DMing reminders, FAQs, and limited-time incentives
- Provide 24/7 support for shipping, sizing, and order status with quick replies
Suited for:
Ecommerce founders, creators, SMB marketers, and agencies drowning in comments and DMs who need faster replies, cleaner handoffs, and automated conversational funnels that turn attention into sales.
Integrations:
- Instagram, Facebook Messenger, WhatsApp, TikTok, Shopify, Klaviyo, Mailchimp, Google Sheets, Zapier, HubSpot