Legal terms and policies
These terms cover the Selljam AI website, app and directory. Read our separate Privacy Policy for how personal data is used.
Effective 21 October 2026
Terms of use
These terms cover your use of Selljam AI, which is operated by the company named in Company details. They apply when you use our website, app or directory. You must be able to enter into a contract under the law that applies to you. If you use Selljam AI for an organisation, you confirm that you may act for it. Additional terms presented at checkout describe the specific purchase.
Service and accounts
Selljam AI provides AI-assisted content creation, research, organisation and publishing tools, plus a public directory. Features may depend on your plan or connected services. Keep your account details accurate and your sign-in secure. You are responsible for activity under your account, except where we are at fault. Contact us if you think it has been compromised.
Your content and use
You keep your rights in content you provide. You give us permission to host, process and transmit it as needed to provide the service and the features you choose. You are responsible for having rights to material you upload, reviewing outputs, and content you publish. Do not use Selljam AI to infringe rights, send unlawful or abusive material, interfere with the service, or access another person's account or data. We may remove unlawful content or suspend access where reasonably necessary, and will give notice when practical.
Connected platforms have their own terms. Connecting an account authorises the actions you select through that connection; you can disconnect it in the app or on the platform.
Plans, credits and refunds
Prices and included credits are shown at checkout. A monthly plan starts with a seven-day trial after you add a payment method. It includes 300 bonus credits; the plan charge begins after the trial unless you cancel before it ends. You can cancel a monthly plan in the app's Billing area. Cancellation stops future renewals; access and credits remain subject to the plan terms shown at purchase. Monthly plan credits reset at the end of each billing period.
Pay-as-you-go credit packs are one-time purchases and do not start a subscription or trial. The first pack includes 300 bonus credits. Purchased pack credits expire 12 months after purchase. You may request a refund of unused purchased pack credits within seven days of purchase; bonus credits cannot be refunded. We may need to deduct credits already used from a refund. Contact us for a refund. This policy does not limit any statutory cancellation, refund or other consumer rights that apply to you.
Directory listings
A Premium directory listing is a one-time purchase with no recurring fee or fixed expiry. We review submissions for fit with the directory and may edit for clarity or decline a submission. If we decline it, we refund the listing fee. You may also request a full refund within seven days of purchase. We do not guarantee a position in search results, traffic or sales. You confirm that your submission is accurate and that you have permission to provide its text, images and links. Public listing information is visible to visitors.
Availability and responsibility
We work to keep Selljam AI available, but may change, pause or discontinue features, including third-party integrations. We will give reasonable notice of material changes when practical. You should keep copies of content you need. The service and generated outputs are provided without a guarantee of accuracy, results or uninterrupted availability. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or death or personal injury caused by negligence. Any other limits on our liability apply only to the extent permitted by the law that protects you.
Changes and law
We may update these terms and will post the revised date here. Material changes will be notified where appropriate. The law of England and Wales governs these terms, and courts there have jurisdiction, subject to mandatory consumer protections and rights to bring proceedings in your country of residence where applicable. Contact us about a concern before starting a claim.
AI transparency
Generated output
Selljam AI uses AI to help create text and images and to support research and editing. The output can contain errors, omissions, bias or material similar to existing work. It is not professional advice and may require checking against current sources.
Your review
Review generated material for accuracy, rights, suitability and any disclosure or labelling duties before you use or publish it. You decide what to publish. See Privacy Policy: AI and connected services for how inputs are handled.
Data processing terms
These terms apply where you are a controller and Selljam AI processes personal data in content you put into the app on your behalf. They form part of your agreement for Selljam AI services. Our Privacy Policy explains data we control ourselves, such as accounts and billing. You remain responsible for the lawful collection and use of customer content.
Scope and instructions
We process content and associated personal data to provide the app features you select, for the term of your account and any necessary wind-down period. Data subjects may include your customers, contacts, staff and other people represented in your content. Data may include names, contact details, social content, business or brand details and other information you submit. Your use of the app, account settings and documented feature actions are your instructions. We will process the data only on those instructions, including for transfers, unless law requires otherwise; in that case we will inform you before processing unless law prohibits it. Tell us if you need to change an instruction. We will tell you if we believe an instruction infringes applicable data-protection law.
Security and assistance
We restrict access to people who need it to provide or support the service and require confidentiality. We use appropriate technical and organisational measures proportionate to the risk, including access controls, encryption in transit, protected storage and procedures for incidents. We will assist you, taking account of the nature of processing and information available to us, with data subject requests, security duties, breach notifications and impact assessments. We will notify you without undue delay after becoming aware of a personal-data breach affecting data we process for you and provide available information to help you respond.
Provider categories
By using the relevant features, you give general authorisation for subprocessors in the categories below. We select them only as needed to provide the service, subject to appropriate security, confidentiality and transfer safeguards. We require subprocessors handling customer content to protect it under terms consistent with these obligations, and remain responsible to you for their performance of those obligations. We will give notice of an intended addition or replacement and a reasonable opportunity to object on data-protection grounds before it takes effect. If we cannot resolve an objection, you may stop using the affected feature or terminate the service.
| Provider category | Purpose and data involved |
|---|---|
| Hosting and security | App delivery, protection and file storage; requests and stored content where applicable. |
| Database hosting | Account, workspace and content records. |
| AI services | Generation and analysis when used; prompts and content submitted to those features. |
| Email delivery | Service and support messages; recipient and message details. |
| Research and web retrieval | Search terms, URLs and retrieved material when the relevant feature is used. |
| Social publishing | Post content and connection-related data where publishing is connected and enabled. |
Stripe handles payments. Sign-in and connected publishing platforms handle their own services under their own terms and privacy notices. Their independent processing is explained in the Privacy Policy.
Transfers and end of service
Some providers may process data outside the UK or your country. We use applicable transfer safeguards where required and will provide information about them on request. At the end of the service, you can export content through available features or contact us for assistance. We will delete or return customer personal data on your choice, unless law requires storage, and will delete copies according to our backup and legal retention processes. We will make information reasonably needed to demonstrate compliance available and permit audits as required by applicable law, subject to reasonable confidentiality and security arrangements.
Company details
Legal identity
Selljam AI is operated by MVX International Ltd, a company registered in England and Wales. Company number: 10842305. UK VAT number: 369475935.
Registered office: Lytchett House Wareham Road, Lytchett Matravers, Poole, England, BH16 6FA.
Contact
For service, legal or privacy enquiries, contact us. Company email: selljamhq@gmail.com.