Hand the night shift to Tidio. It chats, books calls, and tucks abandoned carts in while you plan the next big drop.
Powered by Lyro AI Agent, Tidio blends live chat, help desk, and flows automation in one workspace. Train it on verified sources so it speaks in your brand voice. It handles 90% of repetitive tasks, keeps context across channels, and knows exactly when to pass the mic to a human.
Results matter. Teams report up to 25% more qualified leads, 27% higher conversion rates, and 70% higher self-service resolution. Lyro reaches up to 89% resolution, and Tidio backs a lift to at least 50% with a money-back guarantee.
Proactive automations do the legwork: start conversations based on behavior, recover carts, route VIPs, and book demos while you sleep. 120+ integrations snap into your stack so order data, events, and tags flow without duct tape.
Security and privacy controls keep your data safe while aligning AI with your standards and tone. Launch quickly with no code, then deepen with custom flows and optional pro services as you scale.
Built for SMBs and fast-growing brands that want enterprise-grade support without hiring sprints. You focus on product, growth, and community. Tidio runs the support engine that turns conversations into revenue.
Best features:
- Lyro AI Agent trained on your docs and FAQs for accurate, on-brand replies that auto-resolve tickets
- Live chat and unified inbox to manage email, chat, and social DMs in one place for faster responses
- Proactive flows that trigger on behavior to capture leads, recover carts, and book calls
- Help desk with automation rules, tags, and routing to cut manual triage and escalations
- 120+ native integrations syncing orders, customers, and events to personalize conversations
- Analytics and CSAT tracking to optimize self-service, agent efficiency, and revenue impact
Let AI handle the busywork, turn support into sales, and keep your brand voice consistent 24/7.
Use cases:
- Ecommerce store handles pre-sale sizing, shipping, and returns; AI answers instantly, agents step in for edge cases
- SaaS startup qualifies leads and books demos after-hours with proactive chat and calendar booking
- DTC brand runs targeted cart recovery nudges in chat to reduce abandonment and lift AOV
- Marketplace seller automates returns and warranty workflows with self-service flows
- Support team deflects repetitive where is my order tickets using real-time order data
- Product launch week absorbs traffic spikes without adding headcount, keeping CSAT high
Suited for:
For online store owners, SaaS founders, and lean support teams buried in repetitive questions who want higher CSAT and conversions without adding headcount.
Integrations:
- Shopify, WooCommerce, BigCommerce, Magento, WordPress, Wix, Squarespace, HubSpot, Klaviyo, Mailchimp, Zapier, Slack, Facebook Messenger, Instagram, Google Analytics
